El Pollo Loco - Tracy

Amazing chicken and great service. I placed an order online and had to change my order (add more stuff) when I walk-in to pick up the order, the staff was super cool with it and they have made entirely fresh so the chicken will be hot even after I get home.

Wow best pollo loco! Howard was awesome and everyone was nice and welcomed us! Very clean place! We will be coming back soon!

It was my first time in this place and when my husband and I came in, we saw everything looked clean and organized and the place smelled pretty good. But it was hard to place our order, because the girl who took our order somehow looked nervous and very confused and on everything else she couldn't hear us and/or understand us well... because there was a loud sound in the back, I think it was the sound of a guy who sleeps on the countertop, which always used utensils to cut the chickens, so it was very annoying and loud! I told her God bless you because she had to deal with the annoying sound all the time. My husband ordered a chicken tostada and I ordered a combination meal of 2 pieces chicken with one side of rice and beans and it should also come with a salsa. She also asked several times if we wanted corn or flour tortillas, although we had already told her that we wanted corn every time she asked when we were there, nobody else was there, so they were not busy! I asked the girl if she put salsa in the box and she was still confused and was not sure, so I took a slight look at the bag she gave us, and it was hard to say, so I assumed she was there and then confirmed it basically that she did it; but unfortunately, when we arrived at home, I realized that she wasn't my husband told me that okay the chicken tostada was at all! Like the chicken tostada he arrived at another place, he said that it needed some kind of moisture or that there was something lacking, but he could not say exactly what it is that it lacked My chicken had a good taste, but a little salty, plus the pieces were very small and not very fleshy The rice was okay and the beans were good.

Worst chicken was cold and very dry the beans had no taste and were cold too expensive never again I eat this as 0

It's fast food, but it's worth the money. If you like maize, you will love it!