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Contribuiți la feedbackIf I could rate this place with zero stars, I would. The customer service is terrible, the soup is watered down, and they are frequently out of almost everything. The experience is consistently disappointing.
A friend and I weren't very hungry, so we decided to order a half sandwich and a cup of soup for $14. Unfortunately, the sandwich didn't stand out much. While the soup was flavorful, the rolls that came with it were dry. Additionally, the table we were seated at was not clean. I asked a woman behind the sandwich counter if someone could please tidy it up. I understand that prices are rising everywhere, but I’ve always found their prices to be a bit on the high side.
This is my favorite Panera location. I've never been disappointed when visiting this place. I love their hazelnut coffee and the mango lemonade. It's also a fantastic spot for the Sip Club!
I wanted to take a minute and recognize Josef specifically and the driver. Thank you for redoing the order today, that level of customer service goes a long way. I know places are short staffed , and it can be stressful. Thank you for taking my calllistening to the problem and then coming up with a solution right away! Amazing. I will absolutely order again, I love thefood, and the service. Well done!
The sandwiches were small and sparse and very expensive. Very bready with nothing in the middle. Terrible. Everything is small. Plus the service in Swampscott was unfriendly. I?m never going back.
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