Minster Grill - Swale

I usually order from Pizza Direct, but decided to try Minster Grill since they had a buy one get one free offer on pizzas. Unfortunately, they messed up my order, so I called them and they promised to redeliver. However, when the delivery man returned, he not only rudely told us off but also took the pizzas with him. This is definitely not the best example of customer service. I will be sticking with the pizza company I am familiar with next time.

Staff are very helpful and the food is good and the price is fare The pizzas are a good buy you get one free

I get many takeaway kebabs from Minster Grill. Never kept waiting, the food is always delicious. Will go again soon

Usually have no problem with Minster Grill and we regularly use them because we enjoy their food but the last two times we have had our food delivered by an extremely rude and miserable blonde lady. Twice she has delivered our food and twice she has never said thank you for the tip. Yes it wasn’t a big tip but we don’t have to tip. Food wasn’t as nice this time either. We were used to having a nice happy person delivering but this miserable human being is honestly putting us off ordering from there again. Minster Grill, SORT IT OUT!!

I ordered a kebab from there last night in the shop, I see a sign say cash only so went and got cash out then went back to get a doner kebab large. At 01:30 this morning I was sick stomach cramps and the runs. The kebab had a bad taste to it and I threw it away after tucking into it for a few minutes as was hungry. I would never ever eat a kebab out of here again