Ask Italian Faversham - Swale

Service depends on who you get. Sat outside in pleasant courtyard area. Warm Sunny day. Asked to go inside as not enough staff. Told 45 minutes delay for service. Replied ok but would like drinks and perhaps some olives while we waited. Told not possible. We left.

We had a great meal at this restaurant. The service was excellent, with friendly and knowledgeable staff. The atmosphere could use some improvement, like a fresh coat of paint.

When did service stop trying to ensure that their customers have a nice time? Met a very rude manager as soon as we arrived. We had been advised by someone during a lunch shift certain seating arrangements were possible that did not apply for an hour later during the dinner sitting. Rather than apologise for giving different information and politely explaining why she was argumentative, defensive and well, were they they the manager? NO, they were not , which I just couldn 't believe was our first 'I 'm right you 're wrong ' encounter before even sitting down. When we ordered she asked if I had any allergies which I do, so she gave me what looked like a 20 page battered listing book of all ingredients of all different dishes and menus which looked very difficult to interpret and quite frankly like it was for staff- not to be given to a customer. Finally when we had ordered and she left us alone we enjoyed our time and our meal. The truffle and mushroom calzone and primitivo red wine were delicious. That 's why I have given any stars. We 're local and won 't hurry back.

The food at this restaurant is exceptional, and the waitresses are delightful, friendly, and attentive. They also have a good selection of wines, beers, and desserts that are to die for.

What a great lunch, food was very good, service was polite and very friendly. Everything was lovely and clean. There is nothing but praise for our experience. Our waitress was very helpful and the times between seating and order taking was prompt and the courses came out in good time. We will certainly revisit. The food all tastes hot and fresh. Thank you to the whole team