Godfather's Pizza - Silvis

I went there after work to pick up my personal pizza, but when I arrived, there was no one at the front counter. I noticed someone on the phone, but he didn't seem to be taking orders and appeared frustrated with the conversation. I tried ringing the entrance alarm by moving the door, but still no one came to help. I eventually got service only when another staff member came in and logged in. That's when I was finally able to get my pizza.

I attempted to call and order a pizza, but they had closed early. Their website states they close at 11 PM, and I called at 10:25 PM. It seems they aren't interested in doing their job. I tried calling three times, but no one answered.

I just paid $61 for raw pizza and they refuse to give me my money back. I was delivered 2 pizzas in cardboard boxes that were totally soggy. The crust on both pizzas is 100% raw. I have photos to prove it. Never again will I be ordering from thisestablishment.

Update: The owner made this right! Both myself and the friend I was with were refunded the price difference. I appreciate the owner?s willingness to stand by the prices that were reflected. Turned around our customer experience! Thank you!!!! Wow.Prices on the menu board AND the in store menus for calzones are $8.99 and we were charged $9.99. Told there?s a price changethat?s not reflected yet, but we were not given the price they show in store. False advertising and bad customer service. Honorwhat?s there or change it WHEN you increase the price so it reflects properly and isn?t misleading!!!! Owner responded but I?mnot there to get my refund and neither is the friend I was with who overpaid for her calzone as well. So now what??

I've loved the pizza since I was in high school, but I'm not a fan of the new location. It seems like all restaurants are adopting an open ceiling design these days, which makes it hard to have a conversation.