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Contribuiți la feedbackEvery time I indulge myself, the staff is always friendly! The wait time isn’t too bad either. One of my favorites is the Fox.
We stopped for lunch at Panera and we were not happy , we ordered a steak sandwich and a bowl of french onion soup. It was way over priced and then there was barely 3 bites of steak on the sandwich. . The meat was not flavored and was tough. We did not enjoy our meal. It'll be a long time before we give them another try.
Late once, shame on you late two plus times shame on me. Third time now I 've ordered for rapid pick up and it 's been late by quite a bit. Text goes out that it 's ready for pick up and I get there and it 's not ready. This is an issue when items are picked up to bring to work and need to be on time. That was the last time I 'm ordering for rapid pick up. I 'm leaving this review in hopes that this will change in the future for those who need prompt times for food/beverage pick up. Please don 't send a text that food is ready when it 's not just say we 're preparing your order, it will be ready soon. This is particularly sad when items are pre ordered the day before.
Found a hair in my food so I asked for a new one. It wouldn't have been a big deal, but the employees decided to put up a fight and argue that it was my hair and not theirs. I literally took one bite, realized I was chewing on hair, then spit it back out. I wasn't looking for free food. The employees even had the nerve to offer the old dish of food back to me since they claimed it was my hair, thinking I would take it. Insulting and disgusting behavior all around.
Looking for no customer service.........This is your spot. The employees will not say thank you or even smile. Panera should spy on Starbucks to see what they are doing. Starbucks employees are great. I have called management a couple of times but nothing has been done. They lost my business.
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