Starbucks - Palatine

First and foremost, I want to address the review below. To Peggy Lugwig: how dare you judge and shame someone for their appearance! I visit this Starbucks regularly, and it is by far the best one I've ever been to. The employees are incredible and work very hard. For you to criticize someone for their looks and fat-shame them because they are a larger woman is truly disgraceful. You, like many others, have no idea about the challenges these workers face every day. Perhaps you should reflect on your own actions before leaving a review about someone else! As for my review of the store, keep up the amazing work! You guys are doing a fantastic job!

I left before my food and drink were ready because the large woman with dark hair, who I think might be a new manager, had a terrible attitude and lacked any customer service skills.

The staff is fantastic and the coffee is outstanding! Food rating: 5/5.

Only drive thru, you can walk up to the window, the workers coffin not to be trained in the app, for the question o gas before placing my order. If you near, I would suggest you go to another StarbucksService: 3/5

This location literally closed with a car in the drive-thru 5 mins before closing, and all my son wanted was a cake pop. Lazy, unprofessional, what happened to closing on time. The quality of this coffee chain has already slipped, next goes customer service .