Portillo's Merrillville

Two times in a row my order incorrect at drive thru after long wait! Asked for a dipped beef, extra side of gravy. Received dry sandwich, no extra gravy and the fries were ice cold since they probably sat for so long. Guy finally brings order and is missing my drink and choc cake I ordered so I had to ask for those 2 items. This place used to be super fast and accurate. Don't know what happened but I'm done with their drive thru.

The only thing I ordered was a cake shake, no meal. I waited in line for 28 min, while 6 vehicles behind me got food orders. Ridiculous!!

My hot dog couldn't of been all beef hot dog.. i brought it up and he remade them, they still didn't taste right..

My go to when I return to the area. Wheelchair accessibility: Wheelchair door. Tables have moveable chairs to make room for the wheelchair.

Order was made incorrectly, new register operator did not know how to enter the order. Polish was missing hot peppers. Maxwell St was missing condiments. Cake shake was made and sat for over 15 minutes melting on the counter till the rest of the order was brought up. 8/6/24 visit