St. Louis Union Station Soda Fountain

We brought my son here for his 8th birthday because he wanted to eat and get ice cream. When we came in they told us a 20 minute wait, but we actually ended up waiting 45 minutes. After we were seated we waited 15 minutes before being greeted by our server. All of the staff looked absolutely miserable, besides the bus boy. We needed up just a eating our food and leaving to go somewhere else to get ice cream. Definitely will not be going back, which sucks because the place seems like it could be … – show

ABSOLUTE GARBAGE SERVICE we waited for a table for 45 minutes then we finally get our table and it takes a waiter almost 15 minutes to come take our drink order. She shows up with two waters when we had 4 people. We are still waiting for our food. At this point it’s been over an hour. It’s pretty basic menu. We just got out food and we’re missing some of it but the waitress walked off too quick for us to say anything. Would’ve come back if my life depended on it.

ONLY GAVE 2 STAR BECAUSE THE FOOD WAS OK AND NOT PRICY.. FIRST THING FIRST THE HOST WAS RUDE ME AND MY BF WALKED IN THROUGH THE WRONG DOOR BECAUSE WE DIDNT KNOW THE HOST TRIED TO WHISPER TO CO WORKER “IDK WHY PEOPLE DONT READ THATS THE EXIT DOOR. SECOND THE HOST SAT US IN AT A TINY TABLE INBETWEEN TO BIG FAMILIES WITH BAGS AND KIDS WE HAD NO TYPE OF ROOM TO BREATH I ASKED TO GET MOVED BECAUSE I WAS GOING TO BE UNCOMFORTABLE SHE THAN TOLD ME IT WILL BE A WAIT. SO I WENT TO A MANAGER WHO SAT ME … – show

For the amount of people that were in there, I'm shocked at how slow the service was. This is my third time coming here and it hasn't changed regardless of the number of customers. I had a cheeseburger and a side However, all side items you have to purchase separately. A positive for the restraunt is if you have an annual membership with the aquarium you get a discount. Was it worth the money and 20 minutes to get service to start? I think I would have picked something different.

The greeter was very friendly and made us feel very welcome as soon as we walked in. The food was amazing! One of the best hamburgers we have ever eaten! Our server was very kind and prompt and made sure we were taken care of. My highlight was when we got the Unhappy Birthday Freak shake, our son's reaction was priceless! He didn't waste no time devouring that shake! It was a very clean restaurant with a great atmosphere. We will for sure be going back!