Market Street Boba Beans - Frederick

I always go here for my boba. It is the best place downtown for drink customization. There are many dairy alternatives. Also the biscottis are my favorite! Especially the caramel one.Dietary restrictions: I love that they offer so many dairy free options.

My favorite coffee I’ve had so far in town. And the interior is super cute.

Super cute! Good coffee! Delicious food. But the service was delightful! I would come again just for the vibes!

I wanted to love this place. We ordered when the place was empty. No one was even behind the counter when we came in. Finally, we were asked our orders. Pretty simple and followed the flow exactly. Another group came In and he took their order halfway through making ours. Forgot what he was doing and asked for an assist from another worker idle in the back.They came to help and started making my drink but stopped to take another order.The first person finished the next people’s drinks and skipped mine. We watched several people’s coffee come out for about fifteen minutes then asked about my boba. They had now made 2 bobas in front of mine.When I asked they told me mine had been sitting aside but no one called it out and it was made wrong.Then the line got long out of no where and five minutes later I asked again about my drink. Someone who clearly worked there walked in and the second attendant became very distracted- after already realizing the drink is like 4 customers behind and been made wrong once… I watched them stand there and wait for the other persons attention.My drink was called and … it was made wrong. Still not blended as requested when there were zero tickets and zero line.The two individuals scheduled for this shift should not be alone together. Neither has the ability to manage a crowd, multiple tickets, or speak clearly or loudly enough to balance each other.The two could not manage the coordination to finish each others work. It would have been an easy collaboration to pour the final drink and hand it out.The worker who was CLEARLY off- stepped in to help the two flailing in the wind. Though they attended the end of my experience and noteably addressed me with rude sarcasm, I can understand that they missed the flagrant disregard and lack of function that preceded… and they stepped in solving the problem immediately and picked up the rest of the tickets.All in all I’d return but I was so disappointed in the time management and the lack of care to the repeated mistake and lack of customer service.

While in line to order, we noticed a worker carrying an uncovered plunger and a roll of paper towels come out of the bathroom that had an out of order sign. He then proceeded to place the recently used and uncovered plunger down next to a table and handed the roll of paper towels he had in the bathroom over the counter where a worker put them behind the counter and was also using those same paper towels to wipe off the prep area.Call me a prude, but personally I think it 's more than a little gross to take some paper towels from a bathroom that an employee was handling while presumably plunging a toilet and then use those same paper towels behind the counter where food and drinks are prepared.I let the workers know that those paper towels just came from the bathroom and that it was a little gross to use them behind the counter. An older lady who I assume was a manager came over and rather rudely and dismissively made it clear that there was no issue with, again, freshly used paper towels from a bathroom, being used in a food prep area.Just something to keep in mind if you were planning to give this place your business; there are loads of other coffee shops that I 'm fairly certain take cleanliness more seriously.