La Casa Pizzeria - Elverum

Great food, good atmosphere and nice staff! 100% recommend this place 10/10

The food was okay. We had two waiters one was very friendly and the other one not really motivated to do his job properly...

First, we found a hair in our steak dish. We decided to let it go since we were super hungry and we had waited 45 minutes for our food. The servers were very nice, but the management was very rude. My daughter then bit into a piece of glass, which we took to the manager and showed them the glass that was found in the dish. I waited for them to make an apology or some sort of discussion on how they intend to fix this problem, but nothing. My daughter stopped eating her dish since she was afraid of swallowing any more glass or hair. When it came time to pay, they proceeded to charge me the full amount, so I asked them how they will deal with the dish that we only partially ate due to the glass. They first told me that I had to pay the full amount, so then I spoke to the manager who seemed to be the owner. He proceeded to speak a foreign language that was neither English nor Norwegian and then flicked his hands at me and the cashier then told me that they will take the steak off the bill. No apologies, just a rude hand flick and angry gestures because the cashier told the manager that I don't want to pay for the dish that we couldn't finish eating. I truly expected at least an apology, but to be angry because I had issues with paying for something that was dangerous to eat, is not acceptable. The food was OK at best, so I will definitely not going back. I have serious doubts about the cleanliness and quality control of the ingredients. Glass in food is NEVER acceptable!

Good food at good prices. Staff in the kitchen works really fast, don't have to wait for your food forever. Interior could be renewed, but if you come just eat It's OK.

Amazing food quality! Perfect date night place.