Bojangles - Cherryville

This location has got to be the poster child for how NOT to be. They either always forget something in your bag, have chicken that is older than me being served, and or an extremely long wait time. Went in Sunday evening to wait 15 mins at the drive thruwindow. They forgot my biscuits for my Tailgate box, gave me fries that were 2 days old, and chicken that could give Biden a runfor his money on age.

The service is terrible the young lady at the counter had the worst customer service skills, no good evening welcome to Bojangles or thank you for visiting Bojangles. The restroom was clean the dining area was clean but, the tenders were luke warmand the biscuit was okay.

If there were any other Bojangles within a reasonable distance I?m convinced this one would be shut down. It?s a 50/50 gamble whether you will get your correct order or even get all of the items you ordered. Today was the last straw. Disgusting coldfries that had to have been sitting out forever, wrong sides and sauces, and they asked me to pull up to wait 3 min on thecinnamon biscuits. I waited for 5 minutes and they came out and said their oven was broken and it would be another 3 minutes. Icouldn?t stay because by this point my baby was having a meltdown in the back seat. I didn?t ask for a refund nor was I offeredone. But I wish they would have just told me when I ordered that their appliances weren?t performing properly today. Definitelywill not be back even though this is my husband?s favorite weekend treat and mine as well.

Food was good and hot even tho they forgot all of our sides that we had to go back n get.

Updated visit..... terrible customer service Paid $30 for an order that wasn't right. Called and the nights shift manager said it wasn't her problem. Missing items and all. Waited 45 min. when I was told a 20 min wait as well. Very disappointed