Toby - Caerphilly

I travel almost miles for this amazing lunch. Went Sunday for my father in laws birthday and the staff were incredible! Spoke to Jennifer to book us in, after explaining I have a young child, she managed to book us in a child appropriate area, the staff were incredible and helpful, the food, as always was delicious.

The food, as you would expect in these large chains is pretty much standard however the difference here is that the staff from walking in to walking out were very good. They made you feel welcome valued and ensured they looked after you whilst also giving you time to enjoy the moment with your company.

Lovely staff, food was brilliant, waitress was very attentive. Plenty of variety of meats and fresh cooked veg will definitely be back.

Poor customer service, food cold and stale. Staff sat down eating their own meals and couldn’t get anyone to serve us. Charged for unlimited drinks then machine wouldn’t work and not refund for the unlimited top ups. Attitude of staff wasn’t the greasiest either.

I had a great experience at this restaurant! Will, my server, was incredibly helpful and welcoming. I will definitely be returning, largely due to Will's excellent service.