Buffalo Wild Wings - Birmingham

I called the restaurant back, and a man answered. He told me the order wasn’t available and mentioned something about a switch to another employee. When I asked for clarification, he handed me off to a manager. Unfortunately, the manager never spoke with me and simply hung up. I've been at work all day, and my kids had just settled down. I was exhausted and hungry. I will never return to this location again because all they had to do was be honest about the order's status. The manager and the staff working on October 13, 2023, provided terrible service. Customer service was incredibly disappointing.

I recently went to Buffalo wild wings in Trussville, Alabama my brother and I ordered 30 wings and sides with 2 drinks . We didn't eat the whole 30 but we boxed up several wings we had and took with us . Later that afternoon till late last night we almost finished them off . Then we got sick on our stomach and threw them up. I called the restaurant the next day , spoke to the manager and he was very argumentative . He suggested i didn't warm the wings properly or I may have had them sitting out to long which was neither! They were put in the refrigerator and warmed as needed . This fella was so defensive it was unreal. No we didn't go to the ER because after it was thrown up we were fine . While on the phone with this manager he confirmed my meal where we sitting and the receipt from the credit card .That was the only thing we had beside onion rings fries that came from there as well. I will never go back to this location. I call to let them know what happened. I didn't ask for refund or a free meal absolutely nothing and was treat horribly over the phone

Service: Dine-in Meal type: Lunch Price per person: $50–100 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Bacon Burger and Fries, Onion Rings, Wings.

**Meal Type:** Lunch **Recommendation:** Traditional Wings If you're looking for a great spot for lunch, I highly recommend trying the Traditional Wings here. They are absolutely delicious and a must-try! The flavors are spot on, making them a perfect choice for a satisfying meal. Enjoy!

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Cheese Curds, Mango Habanero, Boneless Wings, Wings