The Break - Birmingham

I had a disappointing experience at this restaurant due to the bartender, Susan. She greeted us with a negative attitude as soon as we walked in and was reluctant to make a specific drink I requested. I ended up ordering a beer just to try to improve the interaction. To make matters worse, the management showed no interest in addressing the actual issue. Overall, the service was terrible.

"The service industry in Birmingham has really disappointed me. The food quality is subpar, and the bartenders are unprofessional. They often respond with eye-rolls and bad attitudes if you ask for anything beyond beer. If they don’t want to serve mixed drinks, they should reconsider having liquor at the bar. If you're in the area and looking for food and drinks, I recommend heading across the street to Sleek and asking for Star!"

It's the staff that really brings this place down. They can be quite rude! The bartenders seem unwilling to serve, even though that's their job. They treat customers poorly. I've visited several times hoping things would improve. I love the atmosphere and see great potential here, but perhaps they need to consider new management.

The worst service I have ever had, in my life. And not the first time at The Hive this has happened. Do not come here. Spend your money literally elsewhere and give bartenders who deserve it your tip.

The staff was very unfriendly and it was blatantly obvious they were trying to run people out so they could go home early. They flashed the lights at us around 10:30 on a Saturday night(place closes at 12). We got up from our table at 11 and before I even had time to put my jacket on they were cleaning up our table.