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Contribuiți la feedbackI consistently have a great experience at this restaurant. The pizza is hot and fresh 9 out of 10 times, and while the customer service is usually good, it can vary quite a bit.
My partner loved the extra cheese-filled pepperoni pizza. They were really busy, which is always a good sign. The pizza had a nice aged flavor, typical of many places these days, and they have great deals on their pizzas.
My wife and I visited the restaurant and waited for 10 minutes without anyone attending to us, despite there being only two other customers present. We could also hear the manager quite harshly reprimanding the staff in the kitchen, which seemed to take priority over customer service. Don't worry, we won't be back.
I usually have no problems in this place, but went through the drive thru at 6:00. After 5 minutes waiting time, a younger gentleman comes into the window to let me know he's right with me. A moment later, an older man comes and leans out of the window, closed his hands and gives me a look as if I interrupted him. I asked for 3 pizzas, 2 pepperoni and a cheese, 3 crazy breads and sauces. Give him my credit card. He comes back with 3 pizzas, crazy bread and a sauce, tells me I had two more sauces coming. At this point I still wait for my credit card, then he gives me my card and the reception, and two more sauces 1/4 of the way full. Now I'm ready to go, thank you. I don't get the most crazy bread cooked, 2 cheeses and a pepperoni. I have literally ordered while he typed it on the computer, the mistake was that I usually drive from janesville to buy here because the quality is better. This person Curtis has a few choices. Either you represent the business professionally or work elsewhere. We are all familiar with the underwear that every company experiences. Should the quality of the food and the customer service not have any attention? The result of this visit is that I must now choose which location between Janesville and Beloit to roll the dice that my experience will be one of the less of two evils.
The staff was very friendly and helpful. With how much price has risen tho you think the food would have remained the same. Pizza had almost no sauce and the cheese was almost so brown on the burned side. Crazy bread no longer seems to have butter or parmesan on it. Only bread sticks with a few crumbs cheese And the crazy sauce you can say has added A LOT of water to it and thin it so much. An order that cost my family cost 12 dollars simply 22 and it is obvious that they use much less of the ingredients they made a few years ago.
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