The Coffee Club - Ayr

Road trip home to Cairns, we decided to pull into Ayr and have a coffee becuase most Coffee Clubs the coffee is fairly good. First impression was they were a little busy and understaffed. While waiting to be served, we observed the Senior Staff member constantly berating and belittling the junior staff member. It was totally unecessary, the young girl was trying really hard to do her best in a difficult, busy and understaffed enviroment. The more the senior berated the junior the more confused and tense the young girl became and ths did not help the busy situtation. I was totally uncomfortable observing this type of work enviroment , so we left and did not stay to order coffee. I find the young are constantly put down, even when they have a job and try to do their best. An establishment should ensure it is staff sufficiently and not take out short falls on the junior. Won't be back !!!

Good coffee, fast service, clean environment, The one thing that we did notice was it was a little warm inside the establishment actually cooler outside)

Go elsewhere. The manager was so rude to her staff we almost didn’t order. We got smashed avo on toast, overpriced and we had the smallest smear of brown avo.

Walk in of 7, understaffed . Quite rude as well. Very overpriced, which we were happy to pay. Once meals came out very disappointed. Eggs were hard. Bagel was rock hard. Very disappointed customers. And no table water because of restrictions- we have travelled everywhere in FNQ. This place was by far the worse place we have dined.

It's conveniently located next to Coles. The menu is the same in all these places coffee, cakes and meals. Car parking outside is easy and there is disabled parking just outside the door. But this is not the most efficiently run business in Ayr especially given the demands of a coffee shop. On the day we visited it was around half full, but the staff seemed overwhelmed. The front counter service was rushed. Some of the empty tables had not been cleared or cleaned and when asked could we have a table cleaned it was like a major issue. We asked twice eventually asking for a cloth so that we could do our own cleaning. There was no water in the dispenser so we had to ask for water. The food we ordered was fine when it arrived. It's just that our initial impression of the place upon entry and of the subsequent poor service left a very sour taste for us. There are better places to eat and they are better value as well.