Bojangles - Alcoa

I had heard a lot of things about Bojangles and so was expecting a lot. Got a two piece dinner with dirty rice and mashed potatoes with a biscuit. I was there a little after 1pm. There was a few tables that needed cleaning but overall store was clean. The order taker/cashier was very nice, answered our questions. Chicken was good, but not great, mashed potatoes were standard run of the mill instant quality, dirty rice was very good, as well was the biscuit. Sweet tea was good. Would recommend this place for a fast meal.

Their sign said free sandwich in the app, then we go inside with the app, and they told us that they weren't honoring the app anymore, even though their road front sign said the same thing. I definitely will not be spending anymore money at the Maryville location.

I love Bojangles. The people working this location are sadly incompetent. I live in a state with no Bojangles so I'm always excited to get some when I visit TN. Get your stuff together so I can look forward to getting your food when I visit again.

What is going on with the higher prices and smaller portions ...the food was good the service at the drive thru not so much. The only thing said to me was the price....no hello no here is your order no have a nice day.... Bojangles customer service in most stores seriously needs to be addressed by management.

Employees were so friendly. Our fries were so old. The cook made us fresh fries once I asked. After making my drink I realized the fountain is full of mold. We poured our drinks out and drank it without ice. If the fountain is that nasty I?m terrified to know how nasty the kitchen is.