Costa Coffee - Wigan

Staff are friendly, helpful and provide efficient service. The interior design of the place could be much better: no comfortable armchairs; no blinds on the windows; poor acoustics which can lead to the place becoming very noisy; very uncomfortable chairs, even the fixed, cushioned bench along a back wall is very uncomfortable to sit on for more than a few minutes. The place suffers from the usual type of people found, unfortunately, in most public spaces today, speaking loudly on mobile phones or watching videos on screens without using earphones (astonishing how so many people can be so rude and oblivious to their surroundings! . Avoiding busy times is a must to enjoy a coffee provided by the very pleasant staff.

Served decaff coffee which was good for me. Also convenient as were able to take our dogs in. Pity that dogs will no longer be welcome in Costa cafes in 2020 January. When on holiday you cant just leave your dogs behind so it is good to have a dog friendly hostelry. I do understand that not everyone likes dogs.

Brilliant that this place allows dogs.......if you go to Scotland or the Lake district, everywhere is dog friendly. As long as your pup is well behaved and clean, its a good idea.Good place for a stop off when walking my dog. X

We were delighted when Costa came to Ashton-in-Makerfield, our home town, as we have been Costa fans for many years. We have visited the Ashton store once or twiice a week since it opened and have always found it pleasant with friendly staff. However we were horrified this week to find that they are now allowing dogs into the store, which is stricktly against Costa's policy of only allowing Assistance dogs. We are also concerned about hygene and Health and Safety issues. Until they revoke this policy we will no longer feel comfortable visiting this store.

Always reluctant to go into other coffee shops in Ashton as they all seem to be a little on the dirty side, but I'm delighted by this one. Bright and airy, plenty of space even for a business meeting, and really cheerful staff. And of course, decent coffee (although I prefer the hot chocolate)