Trattoria Italian Kitchen Park Royal

We arrived at this very noisy and busy location with our OpenTable confirmation in hand. We were told that as of 4 months ago, they no longer accepted OpenTable reservations. They weren’t overly apologetic, and said that one of the co-owners was working on severing ties with this site. We waited 25 minutes for a table, but at that point we were already a bit disenamoured, so the mediocre experience was just that... mediocre! This wasn’t our first visit there, but it might be our last.

Pasta is delicious, the service for a cappuccino before our lunch was slow, waitress apologized for the delay, she waiting on other tables. Took over 10 minutes for cappuccino to arrive. Meal service was prompt. Staff was busy behind the bar, putting glasses on tables, took forever to find someone to ask to for our bill.

The pizza and meatball pasta were good but there was something wrong with the noodle for the carbonara. They were stuck together and tasted brittle. The waiter said it was supposed to be like that but I highly doubt carbonara is meant to come up all together when you lift it with the fork. The service was alright. Our waitress didn’t even look us in the eye until we tipped and left. Won’t be coming back unless it’s the last restaurant in Park Royal!

Always a very enjoyable visit every visit! Our server was cheerful and very personable. We ordered Veal Scallopini Marsala, Veal Scallopini Piccata , and Pasta Bolognese and while the dinners were very pleasing, the Veal were a touch overdone and a bit tough. For that, we took away a star. The rooftop dining area is so relaxing and quieter than the dining area below. It was an enjoyable way to spend a birthday dinner. Thank you Trattoria!!

I thoroughly enjoyed the food served at Trattoria and the ambience was quite nice (think family setting but could also be a more lowkey casual business meeting place for dinner . The noise level is ok, not too loud that you can 't hear the people in your table clearly. The food itself was amazing cooked to perfection (shout out to the chef if they read these reviews! . However, the service I got from one of the servers was extremely disappointing, he was very cold to our table (but he was all friendly to other tables he was waiting on and he needs to work on his communication skills as I told him that our table included an individual with a peanut allergy, placed our order, and then he came back to our table and literally word for word he said, you can 't have that then he proceeded to point to Spaghetti Signature Meatballs (ordered with truffle cream sauce . I still do not know why we couldn 't order it, what part of that dish even has peanuts. Absolutely baffled. Honestly, I would go to a different Trattoria if I can, and would not go back, nor would I recommend, this particular location to anyone. Overall 2/5 stars because I expected better service from Trattoria.