Kitchen Express - West Knoxville

I got there at 730pm and checked in. It was supposed to be ready to pickup at 730pm. I called and told them where I was. I called again at 745pm. I called at 751pm to the store to speak to the manager in the main store instead o pickup. The person said they would get the manager and hung up on me! And a few minutes later I got my order. And the ribs looked great but way over done and very dry.

Atmosphere 4.5 – no matter which Cheddar’s we visit, I’m always pleased with the atmosphere, nice and pleasant, not stuffy Baby Back Ribs 4.5 – excellent flavor, fall off the bone cooked perfectly Baked Potato 2.0 – just sour cream, butter, and cheese, and greasy Free Croissant Rolls Butter 4.0 – always a treat! Grilled Shrimp 4.0 – very good if a little too salty Steamed Broccoli 5.0 – cooked perfectly Long Island Iced Tea – 2.0, just wasn’t the best Salmon w/Red Beans, Rice Carrotts 5.0 – wifey said her dish was excellent

Food and service were very good and the prices fair. Location was very convenient to I-75 and provided a nice respite from travel.

Efficient staff and good food. Loved that they had booths to accommodate 6 people comfortably. Drawback was the pricetag, and not as extensive a menu as in the past. Don't think I would return.

Decided to go to Cheddars to end a day full of fun and laughter with my 5-year-old daughter with appetizers and dessert! This place never fails me. Had a terrible experience dining out all week. Colin. Our server was Outstanding. He did not cater to me, he catered to my daughter. Servers that interact with the kids are great! Because of the service I gave a 100% tip, I matched the check amount as the tip!. Well done and thank you. The food was great as was the service! I recommend Cheddars on Kingston pike in Knoxville. Manager Tabitha and server Colin!