Osmow's - Waterloo

The staff is great, the food is delicious, and overall everything is fantastic!

Not only was the food amazing, but the service at this restaurant was exceptional. The staff were friendly, attentive, and well-informed about the menu, offering suggestions tailored to my tastes and going above and beyond to make sure my dining experience was exceptional.

The chicken was very dry and tough, and we requested extra garlic but it was not enough. Overall, it was a negative experience with the food. The restaurant needs to improve their food quality.

A tasteless dry chicken shawarma was not what I was expecting.

Pathetic customer service..never recommend this location.