Dairy Queen - Waterloo Canada

Iconic styles of ice cream. It comes down to personal favorites, but Blizzards and soft cones are the best

I went to the store today (approx 12:50pm) to purchase a cake. When I walked in the door dinged, but no one was around. So I waited a few minutes for an employee to pop out from the back. No one came. Instead, I heard laughter and chatting in the back. The worker, and I believe her friend were in the back chatting. They were too busy chatting that they couldn 't hear the door ring when I walked in. Again, I waited a two more minutes hoping the worker would pop their head around the corner to see if there was a customer. But they didn 't, I then shouted, hello . The worker came rushing from the back, and then served me. I got my cake in the end, but I was in a situation I should not have been in. If I had not called out to get her attention, she wouldn 't have come out from the back at all. She would have continued chatting. Management needs to be training their employees to position themselves in a spot where they can keep an eye on the door to receive customers while in the back. I 'm not against chatting on downtime, but I am annoyed that the worker neglected her duties. Not a great experience today at all.

Would you believe me if I told you it's my now second time at Dairy Queen ever? Yup I'm from Toronto and I never found any there. Literally never get tired of flipping my blizzard upside down. So many treats and honestly ignore the calories lol. Strawberry cheesecake blizzard is so yum.

I went to the store today (approx 12:50pm) to purchase a cake. When I walked in the door dinged, but no one was around. So I waited a few minutes for an employee to pop out from the back. No one came. Instead, I heard laughter and chatting in the back. The worker, and I believe her friend were in the back chatting. They were too busy chatting that they couldn 't hear the door ring when I walked in. Again, I waited a two more minutes hoping the worker would pop their head around the corner to see if there was a customer. But they didn 't, I then shouted, hello . The worker came rushing from the back, and then served me. I got my cake in the end, but I was in a situation I should not have been in. If I had not called out to get her attention, she wouldn 't have come out from the back at all. She would have continued chatting. Management needs to be training their employees to position themselves in a spot where they can keep an eye on the door to receive customers while in the back. I 'm not against chatting on downtime, but I am annoyed that the worker neglected her duties. Not a great experience today at all.

I ordered two strawberry sundaes for my toddlers to enjoy and she filled them up way to much, then when she put the strawberries on the top it starting leaking down the sides. She attemped to clean it with papertowel which i was fine with but after that she took them to the dishwashing sink and started cleaning with a dishcloth. So disgusting my kids are going to hold that, put there fingers in the mouth etc. She brought the cloth straight from the sink too: Do yourself a favor and go to Boardwalk Grill and Chill.