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Contribuiți la feedbackDecided to try their new spot in Plantsville and initially service was good and food was decent. After a fun evening with friends we asked for the bill. The server showed us an amount on her hand held device that read $201 then said, this doesn 't include tip. We paid that amount in cash then gave her a $40 tip. A few minutes later one of us said that number seemed high. We asked for the itemized bill (that ALL restaurants provide) and were told it was too late, they had already closed out for the night. Thirty minutes later after asking for a manager we received our bill in the correct amount of $155 NOT $201. At this point the server returned the $46 she added to our bill and said she was doing so since we waited so long to receive it . Obviously, this was a poor excuse for her dishonesty. To make things worse, when I spoke with the manager, Nadia, she was indignant and said it was a misunderstanding and the server had never done this before. There is no misunderstanding about stealing and if you read this and visit this place, ask for your itemized bill before you pay. I also left a message for the owner with a woman who said she was a relative but never heard back from him. SHADY and unprofessional.
The café featured a fantastic art exhibit and had a lively atmosphere. Although the food took a bit longer to arrive, the waitress warned us about this in advance so it wasn't a major issue. The sandwiches were incredibly tasty.
The salad had limp, soggy lettuce and the lemonade was served in a small coffee cup. There were not many dressing options, and all of them were cream-based. Overall, it was a strange experience and not worth the hype.
My group of 8 had a number of issues during our meal at this restaurant. My father-in-law and I ordered IPAs but were brought Bud Lights instead. After questioning the waitress, we were told they had run out of the IPA we ordered. I ended up ordering a different IPA, but was given a third, different one that I didn't order. My brother-in-law ordered pulled pork mac and cheese, but received a strange dish that combined linguini carbonara with a pork rib on top. Additionally, my order of fries was forgotten. Overall, it was not a great experience and it seems like they have some improvements to make.
I was disgusted with my experience. The size of specialty drinks are too small -8oz, including ice. On top of that when I ordered water the waitress stated that she will only fill my glass up with tap water and suggested that I take my glass and fill it up at the water fountain near the bathrooms in the museum’s lobby, I was so appalled! I have never been asked by any establishment to bring my glass and fill it up at a water fountain!! Soup was not fresh. I arrived at 12:30pm and was asked to wait while the stove warms the soup up. Overall extremely disappointing on the quality of service and wouldn’t eat here again.