Kfc - Warwick

Ate here the Friday evening before Christmas 23/12. It was very busy, lots of people waiting for food but the organisation was like clock work. Food was cooked to order and the wait was less than 10 minutes. We ate in, the tables were regularly cleaned

I've just eaten the best KFC I have ever had. The chicken was hot and juicy not a single dry bit. My fries were hot and perfectly done and my beans were hot as well. I've been to loads of KFC's across the country and all too often the food was luke warm and the chicken on the dry side but not this time. The staff were lovely and really looked like they worked together as a team. Great service. I made a point to go and tell them that it was the best KFC I had had the one girl said she was going to tell Fabio I assume he is the manager so to him I say, you have a great team and a great branch.

WHY DOES A 3 PIECE MEAL COST£7.99 here versus £4.99 on the high street? Input costs are no higher, it's just taking advantage of customers. Food and experience typical KFC.

The chicken coating wasn't at all crisp; it was soggy and oily. Unpleasant taste of grease left in my mouth. And why no regular Pepsi????

I am assuming that to try and make the system flow, they installed the new automated machines. And to be fair you can order generally OK on the machine. However, to get to the machine, there is no queuing system, secondly no one realises that there are two sides to the machine, then the machines do not print of a receipt to allow you to remember your number, the number is flashed too quickly to be able to take a picture and finally you can not get KFC points using the machine. And the service desk are as useful as the machine! Food is delivered in a relatively timely manner depending on the number of people ordering, and obviously staff. The day I came, it was busy so service was slow. Finally the food has gone worse. Not to the KFC standard that we expect or that they boast about on TV. Unfortunately this is the nearest KFC to us, so if we want the batter then we'd have to come here. If you have time, try the other restaurants. You're more likely to be less disapointed!