Five Guys Burgers Fries - Warren

* updated 2/3/22 I received an email response this morning. they are fast to fix the situation. I hope the personal will encourage and mediated supply bottlenecks is not 'management not order', even when refreshed on allergy crucible contamination. that said, be kind people. I have seen how the humanity acts horribly to all workers of the service. just stop and treat people with ease. lack of supplies, people who are willing to work. let's all play our roles to stop negativeity! I will come back after supply problems are normal.* will change when management addresses the problem.*2/22 normally this is a great stop. I will prevent this by saying that they were very busy. customers seem irritated. that can be highlighted by many employees. that said I was frustrated today.

Came in kind of late (40 minutes before closing) but everyone was receptive toward me even though the entire kitchen was spotless. They made the food in a timely manner and the food was excellent.

If I could give 0 stars I would. Absolutely horrible employees rushed over and locked the door in our face 2 minutes before 8pm when they were supposed to be open until 10pm. I wouldn't waste my time with this location.

My daughter worked at 5 guys for several years so I'm aware of the type of customers that they're forced to deal with. I've gone there on several occasions experiencing the exact same behaviors. The employees will try to ignore you until you walk out so that they don't have to wait on you. Last night was no different .I watched the kid make 2 or 3 milkshakes never once looking me in the eye saying I'll be with you as soon as I can or even basically acknowledging my presence. When I realized it was evident that he didn't want to wait on me nor any of his coworkers like the other 2 times. I just walked out and went to one of their competitors I considert this 3 strikesand will not return strikes.regardless of how good the food is I won't go back

We stopped here to eat after a long shopping trip. The interior was clean and a perfect temperature. All of the store employees were polite and professional and seemed to work perfectly as a team. Malik H. took our order and was extremely patient and helpful to ensure it was correct. His smile and positive energy lit up the entrance. We were impressed with the amazing customer service at this location.