Libby's Bbq - Walterboro

Slow service. Cold food. McDonald's better bet. Several people walked out some refused to pay for cold food

They suck Sat for 20 minutes and never had a waiter speak to us. We left. Sign on door said be nice to wait staff they were short handed... that goes both ways. Don't waste your time here.

Oooof. Passing through on a road trip, just needed a decent burger. Choices were McDonald's or Ruby Tuesday. I figured a sit down restaurant would give me what I was looking for. Now, I know I know I shouldn't expect much from a franchise operation right off I-95 in a rural town, buuuuut yikes. I was seated in a dingy booth under poor lighting and HVAC. The booth smelled like soda syrup and antiseptic. I ordered a hot tea, which did not come to the table until I asked again 5 minutes later, though I did receive a glass of water. My burger of choice tonight was a bacon cheeseburger. Even though I had ordered before others arrived in the restaurant, my order took longer than several other guests. After a rather bothersome wait, the server apologized for the delay and brought out the order. The bacon itself turned out to be bacon bits, from the salad bar. The cheese was half melted. The meat itself dry and rubbery. The poor vegetables on the meat looked wilted and sad. The fries had been sitting under a heat lamp for some time, and had lost most of their texture. One star because at least the servers were nice.

Customer service is trash first and foremost ! Online hours days closing at 10pm. My family and I walked in at 9:12pm and the lady didn 't even say, Hi how are you doing? She quickly states, We Close! as ignorant as she could make it. I asked her that 's how you guys greet y 'all customers? Then her other co worker was trying to step in and be a bully and ask what 's the problem . I told them , y 'all customer service is a . She said that 's good to know ! This restaurant is in the middle of no where , be respectful to travelers! Doesn 't help the restaurant smells like old mop water.

The amazing salad bar is what draws us to Ruby's. We stopped on a road trip to get a healthier option for dinner than fast food and grabbed salad bar as takeout to eat in car. Yes, it's a bit harder than finger food and requires driver switches as only one can eat at a time. However it is much healthier. SALAD BAR The salad options are always amazing. Different lettuce varieties, endless toppings, and fruit and mayo salad mixes. This visit, I was delight to find PICKEL CHIPS!!! They were like crunchy potatoes chips but had a thin pickle in them. Delicious salad topper!!! SLIDERS TAKEN OFF THE MENU For small up charge, you used to be able to order sliders with the salad bar. That was my go to. As many menus took a hit during COVID, the sliders were sadly erased from the menu. STAFF Waitress behind the bar was very friendly and had our daughters order prepared in kitchen quickly. WHY ONLY 3 STARS? Removed sliders from menu Eggs in salad bar were funky Non salad bar menu is average