Starbucks - Wake Forest

Fast excellent service the barista Kelly was amazing my drink was perfect and she was so cheerful and friendly.

The employees at this Starbucks act as if the customers are a bother. The steam machine was down and they saw me standing waiting to place an order. They were not very busy and I was invisible to them. I had to ask them to explain what was happening. No courtesy given at all I've experienced this at this location before. Starbucks training has gone downhill. Or is it just North Carolina Starbucks? Germany, Japan, and many other U.S. locations are amazing. Not this Harris Teeter location in Wake Forest. I won't patronize them again.

If you go here in the morning good luck being served. I've been three times where no one is to be found working, wait 10 minutes, and still no one comes. The HT employees have no clue where they go and multiple people just leave. Awful service during a morning commute when you think it would be essential to provide service.

The new lead was insanely disrespectful and rude. when I was ordering she gave me an attitude. She acted like I was bothering her. My drink was not made correctly. It tasted like straight dirt. I ordered a white mocha with oat milk, She put regular milk in my drink and she used regular mocha instead of white mocha. I’m very disappointed in this Starbucks in Harris Teeter.

Baristas were kind of rude. Slow to acknowledge me as a customer and then didn’t even apologize for the wait while they clearly saw me standing there. Drink was fine.