Ask Italian Twickenham

The staff were ready to take orders promptly. My pasta dish arrived without the main ingredient, which was odd. It all went downhill from there. After the main course we waited at least 15 minutes before we were offered a dessert menu. Then waited again for someone to notice we were ready to settle the bill. We had Tesco boost vouchers and they had used up both the vouchers even when the meal did not equal to the full amount of the voucher value, and after I had specifically advised the waitress I only wanted to redeem 1. When I queried this and asked for the voucher to be taken off the bill and I would settle the difference and just a confirmation that the voucher hadn't been redeemed the waitress was quite rude and begrudgingly gave me a print out. At no point were we rude to the staff and dissapointed we were treated this way as a paying customer. Needless to say we will not be returning.

Open table confirmed our booking, but the restaurant had no record of it. they appreciated the booking despite full and we sat immediately. at a peak time the service was fast, eating came in reasonable time and was all super cooked and presented. we enjoyed a really good meal. in a busy restaurant noise level was somewhat higher than ideal and the ambiente was busy with a lot of movement. will we have come back?

The service was initially a little slow, but overall very good. eating was very nice and good.

They claimed that they had not our booking that I had on my phone. grudgingly opened another part of the restaurant. the service was slow and the pizzen had very scanned to beat.

It was a typical ask went for a family-proof and there were many families there quite loud. but it does what it says, on the