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Contribuiți la feedbackIt's Dunkin' clean parking lot no trash overflowing and Meh coffee. Doughnuts keep getting smaller and more expensive, bagels are meh. It's what you expect. I do miss service with a smile though.
For a small load this location is by far the best dunks in the seen region. quality is consistent and orders are always correct. great staff.
Terrible service!!! I understand they are short staffed but the ones working should atleast know how to make a coffee. Went last night, had to use drive thru since the lobby was locked. We placed the order then sat at window for 15 minutes while they brewed the ice coffee. Ordered 3 iced mocha coffees, 2 with melted sugar. No mocha in any of them. 6 sugars sitting at the bottom of the cups for 2 of them. Can't go in and complain since lobby is locked. NOT going to wait at drive thru for another 20 minutes to complain. 10.00 wasted and a drive to Boscowen to spend another 10.00 and we got coffee made as asked.
Used the mobile app. The drive thru line was very long. From prior experiences knew not to go inside to pick up my order when it is coded for window.In line for 10 minutes. Attendant repeatedly gave me wrong order. 1st by only giving drink. Even after showing her the receipt she did not give me correct food items ordered.Did not apologize for making multiple mistakes. She did thank me for being a customer.I understand that the morning commuter time is busy. I waited without complaining about the line. It was my choice to use DD. I would have appreciated at minimum an apology for getting my order wrong 2x.Coffee blend Midnight was hot. Potatoes hash browns were cold.The cranberry muffin had no butter in the bag. I had ordered it unheated but wanted butter.The coffee roll was unheated which makes sense since she had to go find one.Overall food items were fresh.
Great job making my coffees and my order was completed in a timely manner. Keep up the good work.