Tim Hortons - Thunder Bay

No concerns about the food, however 1 employee at this location I had take my money multiple times yet I thought I had rewards and would have received a free coffee. Now I was not 100% certain for those times so on Nov 7, 2023 at 14:36 I finally got the chance with the same employee of concern who served me via the drive through... I had the 400 points for a free coffee (my transaction history on app shows it) , he scanned my card and still said I had to pay the $2. Now $2 is not much but this employee has done this possibly multiple times. Is he pocketing this money...possibly. This employee may also just not know and maybe requires further training.

Bought a bowl. Its already costly. But most of the tims gives the whole bowl. We are paying the money not for free and the bowl which I bought was like for a small kid. Very less. Food is tasty but quantity is very very low.

Friendly right from the start ..superb coffee....I will go back

The lady at the counter was very nice and went above and beyond when she found out I was ordering doughnuts for my daughter's birthday. Thank you for the great service!

Best quality peasant wrap and hashbrown I had from Tim's in Ontario.