Ternopil

Luxury Hotel Disregards Privacy and Needs a Security Upgrade for at least the 20th Century Booked a suite for an overnight stop over. Room was generally fine by local standards. But in the early morning, a foul-smelling maintenance person entered the room unannounced while I was in an adjoining room of the suite. We had no call from the front desk. They wanted to renovate a window, a non-emergency fix. When we reported this issue to the front desk, they blamed us for allowing the maintenance person in the room. They claimed they would punish maintenance staff and apologized for this and offered vague oral assurances. This suite did not have an internal hotel lock so hotel staff or anyone with a key could enter. This is basic hotel security for last half of the 20th Century. No signs or warning would stop this. Hotel needs to respect guests. Fine the maintenance staff by having them place internal locks on all rooms or offer a more tangible assurance to guests when the hotel violates their privacy. I note that this should be done for the safety of your staff as unannounced entries can be dangerous for them too. Management may say what they wish but without any written assurance, do not believe them. Also wanted to note that Housekeeping was also rude in their comments to us. Though not unique to this hotel, still I expect a luxury hotel to have better attitude from staff.

Ternopil is a lovely city and the Hotel Ternopil is perfectly situated to enjoy everything the city has to offer. The hotel staff is friendly and the accommodations are clean, well-equipped, and comfortable. The restaurant doesn 't have a very wide selection of drinks but their food selection is huge. The herring and the borsch were delicious. The breakfast was amazing and had an excellent selection of savory and sweet items. There is a parking lot in back with a 24 hour attendant, and the lake is a few steps away from the hotel. I would gladly stay here again!

Not working sockets, you should wait for hot water in the shower. Too expensive for staying quality

I loved Ternopil, small city but very beautiful! The park right in the city center, besides the lake has this amazing atmosphere with many families walking and playing around. Great place!

Really nice hotel. There is a good view and its very close to the centre. Helpful staff and clean