Hang On Express - Suttons Bay

I used to frequently visit this area for vacations before COVID because I have family here, but it has been a couple of years since my last visit. Unfortunately, the previous owners of Hang On are no longer there, and they have taken the charm of the restaurant with them. I went in with high hopes, but everything was disappointing. The Hot N Sour soup had a strange taste like feet. The Pad Thai noodles were limp and lacking in flavor. The Almond Boneless chicken gravy seemed old and reheated multiple times, resembling a gray clumpy substance that should be flushed down the toilet. I wish I could say that the new owners were kind, but they were actually quite rude and unpleasant. I overheard them loudly complaining about other customers from the kitchen. It is disheartening to see that the original owners spent over 15 years building a strong reputation, excelling in customer service, and consistently serving delicious food, only for it all to go downhill when passing the business on to someone else. I was among the many who waited eagerly in line on the opening day of Hang On Express. Despite the cold February weather, the line stretched out the door and down the block, but it was worth the wait. Sadly, my fondness for Hang On has now ended. To the original owners (the Hangs): Thank you for 15+ years of fantastic food. If you ever decide to return and open another restaurant, myself and many others I have spoken to would welcome you back warmly (or you could return to offer some guidance to the current owners).

The food is excellent and the staff is very friendly! This restaurant offers takeout service for dinner, with prices ranging from $30 to $50 per person.

The restaurant has recently undergone a complete makeover. The takeout orders were delivered promptly. The food was delicious and served in generous portions. The staff was extremely friendly and appreciative of our patronage. We definitely plan on returning in the future.

I have always adored this restaurant. The owners are incredibly friendly!

After moving here 5 years ago, we have been on the lookout for a good Chinese restaurant and today marked our second visit to this place in the last week. Our previous experience before the new owners was just okay, but this time around, the meals we had were amazing. The chicken was fantastic, the sauce on the dishes was delicious, and the vegetables were fresh. The fried rice was also really good. In fact, this is some of the best Chinese food I've ever had. The owners were very nice and provided great service. This will definitely become our go-to spot from now on.