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Contribuiți la feedbackI was very disappointed with the service at this location. I went through their 24-hour drive-thru this morning around 5:00 AM to grab some coffee before my long trip home. I waited in the drive-thru for about 10 minutes, but no one answered. When I approached the window, a man who appeared to be a manager signaled for me to wait “6 minutes.” So, I went back and waited another 10 minutes, but still no response. They advertise a 24-hour drive-thru, yet it seemed like no one was willing to provide service. I would give 0 stars if I could. This McDonald's is the worst I’ve been to in years.
This is the worst McDonald's I've ever been to. I placed order #1347 on 10/23/22. The fries were cold, and I requested bacon on my Quarter Pounder but didn’t receive any. I had to take everything home and heat it up in the microwave. Additionally, the shake machine has been broken every time I've visited this location.
I called the restaurant and spoke with the manager, Elizabeth, who informed me that they are not actually open 24 hours and advised me to contact corporate if I had any complaints. My next step will be to reach out to the Stuart Department of Health. I strongly recommend avoiding this place!
The place was a mess. All tables dirty and the trash over flow. Really unpleasant. Food was ok. No costumer service because they have kiosk. We were on the road and very hungry, not a nice stop. The good thing was they had every option of food we wanted. Nodrink fountain outside.
While waiting for my food. Older customer came in and was waiting to order at the counter. He was told he needs to order on the kiosk. Sad part is he said forget it and walked away. This is bad business because all the employee had to do was take hisorder. Or even help him learn the kiosk. Not happy with this I am sure alot of older people can't use the kiosk without help.
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