Sans - Stratford-on-Avon

The cost of the evening was just far too expensive and having used the restaurant before we have decided this will be our last visit. We were 4 adults and 3 kids under 11 The costs can be summed as follows: 4 pints of singha lager £19.80 1 glass of house white £7 3.5 pints of blackcurrant cordial £21 We paid £48 for one round of drinks Each bowl of prawn crackers containing approx 20 crackers were £3.80. That is ridiculous The meals were just too small simply as We ordered no starters, 6 mains the two youngest kids shared a meal) we had 2 bowls of rice costing £22 with the meals and no sweets We were there just over one hour Total cost £170 It was good basic food but just not good value at all The drinks costs are outrageous

We enjoyed an excellent meal and were very well looked after. I am gluten free and I was very impressed by the choices that I had. A highlight for me was the fact that I could have a gluten free pineapple fritter! Would definitely recommend Sans Restaurant. Thank you

This is based on a take away which was served within 5 minutes of ordering. That tells me that the meal is not freshly prepared. The quality was ok but nothing special.

After booking for my birthday with friends I was booked in on the telephone with a very friendly man that gave me a great deal of hope and looking forward to my evening. On arrival we were greeted by the two staff on that night neither said hello or smiled or warm welcome he just grabbed menus and took us to the table assuming that it was my booking. After very close to 15 minutes no one has been up and asked us if we would like a drink. When the drink order had been taken a bottle of white wine, there was no thank you very much be back in a moment or a smile he just walked away not a word spoken. When we were ready to order we waited another 10 minutes and we had to call one of them over. Again the order was taken no thank you no smile and just walked away. At this point I was embarrassed with my friends that I'd gone to somewhere where we didn't seem to be appreciated or welcomed. The starters were lovely we all enjoyed those very much. The main courses came a bit after the bowls which were stone cold, and asked the lsd if we could have hot bowls he just sniggered and walked away.. When the food arrived it was all in cold dishes with no heaters on the table and so after about a quarter of the food was eaten it was cold and I do not like cold food that is supposed to be hot. Neither staff asked if everything was alright. I think this sort of service is totally unacceptable. We asked for the bill and that came and when we made payment, again there was not a thank you there was not a murmur of a word or smile from either of them or goodnight where left. This what's the first experience for all of us to Sans and to be honest I could not recommend it to anybody with the service we had and unfriendly staff that aren't bothered if you there.

We have used this restaurant to eat in and out over the last two years, we live hear . We stopped eating in because the portion size were not value for money . We have just started to try the takeaway dishes after about 8 months. Last week we never got the lettuce for our starter and the vegetable portion in the veg curry was just about acceptable. The curry sauce wasn't a good consistency. We tried again this Saturday it was 100% worse I'm sorry to say. The food was just warm ,the lettuce was on the turn of going brown and the smallest leaves I have ever seen. The vegi curry there were hardly any vegetables in it,less than 30% I would estimate. The curry sauce was like water! I appreciate that the price of food has gone up, but you should not let the quality down! I'm sorry but the price you charge the quality should be good. Unless you landlord is ripping you off . No excuse for warm food either, we had to wait for the food so it should have been hot. We live 2mins away! And please I am a chef locally also. We went to Devon two weeks ago had a takeaway, the food was reasonable price and excellent quality and portions. I'm not saying your portion should be massive by the way but the quality should be. Your competitor down the road I would never have food from them again . I hope you listen,I will try you again in a few months so I hope I have a better experience. Andrew