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Contribuiți la feedbackWhen I ordered my drink they gave me it with a crack in the lid and made me spill my coffee all over my white tee shirt and the worker looked like he didn’t even care when I confronted him about it. They just asked me if I wanted a refund like that’s going to do anything.
First, the lady taking my order was soooo rude and seemed like she did not want to be at her job, let alone interact with a customer. I ordered my drink (iced americano) and she acted like I was bothering her with my presence. My beans weren’t ground correctly, she forgot my food, having to remind her that I ordered it she was displeased to have to go “make” it for me. The overall attitude and customer service of this location does not align with Starbucks company standards and I was greatly disappointed with the way I was treated. Not to mention the store counters were covered in milk, syrup and whipped cream. There was a toothbrush sitting on top of a fridge and the Frappuccino pitchers and lids were not being cleaned properly as there was still goop sliding down the side after it was “washed”. DO NOT GO HERE!!!
The preety brown lady who is working at the window right now has the best customer service.
I went inside to ideally be quicker than the drive thru line. There was no one inside one would imagine this is awesome. Being prompted to tip on the new machines is like highway Robbery, because waiting 20 minutes for 2 hot beverages has to be the worst eco Experience I’ve ever had where I regret leaving a tip. Worst Starbucks I’ve been to in a long time
The slowest drive thru experience. This isn’t the first time for me. I waited 20 min in drive thru to get a coffee. There was no apology from the cashier either . I wanted to give it another chance at a different time and yet again I am waiting in line 15 min this time for a coffee.