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Contribuiți la feedbackWe stayed one night twice, over 17 days, earlier this month at this edge of city place. We arrived and left by taxi as it's a city that really is determined not to encourage cars/parking. Its council sure ain't visitor friendly. Drivers who park in this ugly, drab city centre are being robbed blind. All the hotel staff we encountered were ace over and over. We enjoyed both stays, with the 11th floor room much better than the 4th floor room. The latter was cold (we got a heater from reception) it was a bit grubby, basic and a bit worn out but entirely functional. The prices were pretty fair so my five star review is based on price paid both nights and deserved. The breakfasts on both days were really very good indeed and I hit a first English crumpets in the bread basket so I had to have one well toasted with butter. It was real tasty. Only one mind. I needed a few things done in both visits being particularly demanding on 2nd stay and both reception and bar staff met all my pushy needs and they came up trumps every time. I was really impressed. We hope we will stay here again and we'll be looking forward to it and if I do I will ferret out the bread basket for more crumpets. Might even try two next time. Highly recommend this value for money place.
The front desk staff was friendly, but the other employees weren't as welcoming. The hotel is located near a busy roundabout, and parking is a bit of a distance from the hotel requiring a short walk. The rooms are outdated and could use some updating. I don't think I would choose to stay here again, as there are better options available. However, overall it is a decent hotel.
This is a fantastic hotel very close to the very to the Isle of Wight. Even better they offer free parking. The car park next door is something like £5 for an hour or two. Total rip off. Back to the hotel. Friendly staff clean room with all the mod cons. Coffee machine etc. only disappointing thing was the blowers from the sports centre next door were really loud. Bed was huge and comfortable and the products in the bathroom were lovely and carbon neutral too so a bonus. The hotel is next to the shopping centre so it’s easy to go there and eat.
Nice hotel and restaurant very good. Staff polite enough but receptionist not bothered too much. Rooms were clean and pleasant stay. Food was good standard. Only downside no on site parking which would make a world of difference. Would love to stay again but parking situation very off putting
We reserved 2 conference rooms at this restaurant for our church's Sunday service and Christmas party. Louisa was very responsive to our inquiries and accommodating as we planned the number of attendees. The chairs in the rooms were set up as requested and the snacks and lunch were delivered on time. We enjoyed the festive menu at the restaurant and everyone loved the food. I would like to give a shoutout to Thomas and his team from the restaurant, who worked hard to ensure a smooth lunch service. They made sure the kids received their food at the same time as the adults, checked on everyone, and even helped us surprise a birthday celebrant in our group. This is the third time we have used their conference rooms and we will definitely be back again in the future. Thank you!