Bengal Spice - South Staffordshire

Made the decision to order eith bengsl spice due to positive reviews on internet. Twice used and twice have been given expected times (once for collection, once delivery) that were a lie. The first time was NYE so gave benefit of doubt, the second was told delivery would be an hour after ordering, called after hour and half and told would be another 45mins...im sorry but over 2hours to cook a 4 person meal is just poor, either advise of timescale or true expected delivery time. Don't just blatantly lie. Food, when eventually received was mediocre both times. Won't be using again, neither should you!!!

Food was great. But cold. We ordered a just eat at 6pm on a Saturday night. Expected delivery time was 7.45 pm. So we knew they were busy. It came 20 mins late and was cold. Maybe you need more staff? The previous week on the Tuesday I’d made an online order through just eat and they just cancelled it? No explanation. Not impressed with the customer service so far.

Food ordered, friendly staff, delivered in 3/4 hour great meal, I have never had a bad meal from Bengal Spice

Ordered a take away last night at 6.15pm through just eat. The time for delivery stated 8pm. Twice as long as anywhere else for a Saturday night. 8pm came and went, at 8.30 I phoned and was told my food was still there and was being bagged ready to go. At 9pm still no delivery so I phoned again only to over hear a man very aggressively shouting we are very busy! Don 't they get we are very busy! . Well.....however busy you may be you took the order and set the delivery time, I paid for it, if you cant meet the order don 't take it! Not even a phone call to say it was running late. I received my food 3 hours after placing the order and it was cold. Never again. Worst place I have ever ordered from.

Ordered food for delivery at 7.55 and was told 8.15. At 8.30 rang up as no food arrived and was told just waiting for the last dish and be 20 mins. At 8.30 still no food so rang again. Told they were waiting for the driver to come back and be another 15 minutes! At 9.00pm still no food so rang again to be told roads are bad (true) be 15 mins. At 9.30 guess what NO FOOD so rang and was told driver was on way he left 15 minutes ago .... this place is 10 min away!!! Arrived at 9.46pm....cold food, overcooked, greasy and awful.