Souter Johnnies - South Ayrshire

Mother 's Day outing with whole family. My Wife left her cards from daughters and grandchildren behind. Phoned to ask if they had been found to be told if you had left them they would have been put up to the bin . How is that for sentiment!! Meal cost £350. Very uncaring people. Won 't ever go back. What would Burns have said about such callousness

First class customer experience. Food is fresh and delicious. Service is excellent. Big shout out to Abby in the cafe who served my 84 year old dad with the 'best ice cream of his entire life! '. Lovely and friendly young lady who made my dad 's birthday very special. Thank you for an excellent customer experience.

Stopped here for a late lunch, having visited here quite a few times pre pandemic. I have always thought it a bit pricey but if good quality. Fair to say that the cost has gone up a notch. My main gripe is the functional nature of the staff. Completely lacking in charm and enthusiasm for their job. When talking to each other they are very animated but switch off the smiles when serving. I’d have thought that as it is on the route taken by many tourists that a priority would have been ‘ a warm Scots welcome’ .

After visiting Culzean castle we decided to have dinner and visited the closest restaraunt Tripadvisor showed. First we wanted just to get a snack, but desided to have full dinner after we saw the menu. The food is very delicious, the servings are beautiful and interesting, the stuff is attentive and friendly. We are very fond of our visit, I recommend this place to everyone.

After a promising start, we had to wait a painstaking amount of time to get someone's attention to order another drink, then again to get the bill, then again to get the card reader. Girl who served us was also very dour, bordering on unpleasant. OK, to the food... reasonable. One of our party of 4 complained about the bland penne pasta but everyone else was happy. I had the lemon sole which was good massively overpriced at £24.95 but meh. Anyway; don't think I'll be back based on the rubbish service.