Mcdonald's - Simi Valley

I visited the restaurant to order a McRib sandwich, but it was not available on the self-ordering board. I had to wait in line to place my order with just one person taking orders, which took a while. Additionally, the soda dispensers were no longer available in the dining room.

I only go here thrice a month but breakfast service always either gets my order wrong or I have missing items. Most of the time I realize too late when I get home. But guess that's my fault for not checking my order at the store. I'm not gonna go back andmake a fuss over 5 dollars but jeez Louise, get the manager to actually do their job.

The restaurant is located in a nice area and offers fast service. It's always a great option for satisfying those late-night hunger cravings. The coupons available in the app help you save money and earn rewards.

We experienced a few hiccups with our order, but the staff quickly and generously fixed the issues. However, our recent visit was disappointing as we spent nearly $15 on two happy meals and an undercooked dessert. The burger tasted like refrigerated bread that had been microwaved with watered down ketchup, a limp pickle, and dehydrated onion paste. The fries were bland, but at least they were hot. Despite the efficient service, we will not be returning as the food quality has declined over time. Though we have fond memories of this restaurant, it is no longer worth the time and money. It's time to say goodbye to this once enjoyable dining experience.

I went to the drive through at 9pm to get my 50% off hazelnut iced coffee from my app rewards for my morning drive. I was told by the guy at the drive through they did not have hazelnut so I said what other flavor do you have. He siged and said that hedidn't have coffee ready. So I asked how long to make a pot thinking I would wait and he said I really don't want to put a poton right now. I then left the drivethrough lane and went to another location. Great customer service yet again. I hope theowners get a handle on these employees here This isn't the first thing that has happened at this location.