Taco Bell - Scott

I would like to take a moment to rant for a second. I just stopped at Taco Bell on the intersection of ambassador And willow to grab something to eat. Upon arriving, since I’m in an ambulance we parked and I walked to the front doors which were locked. I saw on the sign they don’t close until 1a.m and being it is only 10:30 I Assumed they could still help me out. Let me just reiterate that an ambulance does not fit through any drive through and I usually walk up to the window and order any where else I go with no issue at all. So with the assumption that this would be like any other restaurant I’ve gone to over the last few years of working on an ambulance, I walked up to the window. The girl at the window looked at me like I was crazy and I tried to laugh it off and apologize that I wasn’t in a vehicle being that again, MY AMBULANCE DOES NOT FIT. This girl and her coworkers literally refused to serve me and tried to tell me that it was a safety issue. But from my understanding they are open until 1a.m and they chose to lock the lobby early tonight so I had no other way to order. So I explained and pleaded with them one more time that I was really sorry that I genuinely didn’t have a way to drive through because I wasn’t in a personal vehicle and they slammed the window in my face. Like listen I’ve worked in restaurants prior to EMS and I would have NEVER treated any one like this. Especially first responders. I’m genuinely shocked that people would be so rude, but then again I’m really not. It’s just sad that people have no empathy towards others.

This taco bell location has no management and the employees take forever at the drive through window. Taking 5-10 mins per vehicle in between orders. The food is okay because let's be real it's taco bell but it shouldn't take so long to just take orders.

Horrible customer service! Wasn’t open at open time!!

The slowest service I've ever received. It took more than 10 minutes to get my order and I was only customer in drive

Went to this Taco Bell in the drive thru. Told them I wanted tacos made like the meximelt taco that used to be on the menu! They said the cheesy roll up. I said yes! When I got home , the tacos just had cheese in them. No meat. I get the same thing at this location! So brought back the tacos. Wanted to give them back for exchange for some with meat. The girl tells me that I have to buy four more with meat and cheese in them. I that I would have to keep the four with just cheese. The worker was very rude to me! No worker should ever talk to a customer in that manner.