Subway - Santa Monica

The customer service was good, but for $18, I expected more filling in my wrap. I had to keep asking for additional ingredients, and even then, the wrap ended up being smaller than a bag of chips. Paying $50 for two small wraps, two drinks, and a bag of chips was disappointing, especially since I was still hungry afterwards.

Located directly across from SMC, this restaurant is extremely clean and fast with no wait time. It is fully stocked and in a great location for a quick sub. However, I do not recommend the soup as it is not good. The parking is shared with surrounding businesses and the Subway is on the first floor, making it wheelchair accessible.

The service was rushed, unprofessional, and my sandwich was basically thrown together. I only live a few blocks away from this store and when I got home, my sandwich went everywhere when I took the wrapping off (I had to put it back together myself and the bread was sooo soggy). So, I wrote Corporate to a Joseph S and he wrote me back and apologized but no attempt whatsoever, to make it right. I paid $11 for a footlong and feel I got robbed.

I sent my son to this Subway and they just left him standing there for 10 minutes without helping him. I understand that things need to be kept clean, but it was completely rude to not help the single person waiting. That person needs to be helped, and THEN the station needs to be cleaned. It doesn't take every person to stop everything and not help the customers that were waiting. It took his entire lunch and we are NOT HAPPY!!! :

Very clean store! Natalie was super nice and very fast!