Taco Bell - Santa Fe

This place won't take your order and make you use the kiosk. They didn't even make my order till i asked where it was 20 minutes later. And even then they made it wrong and didn't put an item in that was ordered. Then I called corporate and after 30 minutes of being on hold and talking to someone for just a few minutes (not being rude either) there person hung up on me. So corporate won't even help there customers out!

It's a taco bell. Staff was nice and our order was correct.

I placed my order around 1040 last night. my estimated time was then updated 3 times with my food arriving 1220 am. i attempted to reach out to chat who advised me that my order was not going to be later than 11:28. I was also concerned because the location stated that it was closed on the app which they reassured me it was. I attempted to check back multiple times after the 11:28 and the customer chat was unresponsive either technically issues or app. at that point I just wanted to cancel my order as I was already laying in bed by midnight due the limited updates via the app or trying to get to customer chat. I ended up calling at 12:04am as a desperate attempt to cancel the order which it was finally updated that my driver was on the way to pick it up. I was delivered cold food and waiting almost 2 hours to receive it.

Only go to this Taco Bell if you are okay waiting 30 minutes for your food.

It's Taco Bell. You either like it or not. There's really no in between. This location has the updated contemporary interior. That's nice. It gives the place a pleasant and clean atmosphere. There's a self-order kiosk for those that prefer to not dead with people. My food tasted great and it was cheap to boot.