Mcdonald's - San Jose

If I owned this McDonald's, I would have fired all of the managers. I have never been treated so disrespectfully before. The place is dirty and there is no focus on customer service.

This place was early good and went very fast downhill. I passed this place 20-30 minutes ago from the trip and gave me cold burgers and uncooked frits. I only command mcdoubles and mcchickens and they wanted me to move out of the line amd park, so their time doesn't go too high, but the second I came to the window they wanted me to move. I said I'm waiting here. they almost gave me my food. How does that make sense?! when I was handed over my fries, I said that they cooked arent all at, then one of the manager said when I cooked frits I want to pull out the line and wait....real?!! I tjen went insode and asked the manager name that told me and another manager wouldn't give it to me, then went on to secure the otheramager. So, the moral of the story, if you want to eat that is cooked, they have to go somewhere else or continue to leave reviews like this, so hopefully they will be closed!

I have been to this McDonald's location several times in the past three months after finishing my day, and today was the worst experience yet. When I got home and opened my order of two cheeseburgers with fries and a drink, I was shocked to find that they had only done one thing right - putting the cheese on the cheeseburger. I was very disappointed to discover that my burger had a bite taken out of it, most likely from another burger and placed back together. I am extremely unsatisfied with this experience and will not be ordering from there again.

I placed my order and was told to wait in the parking lot. They mistakenly gave my order to another customer and only realized after a quick rush. To my surprise, the order turned out to be incorrect. Additionally, they did not answer their phone. Overall, poor customer service experience.

Drove through at 10:55am for happy meal and they refused the orders since they only can serve happy meals at 11am . It's ok I only have to drive couple blocks away to get better service