Jamba Juice - San Jose

Today, saturday 9, 10:am 4 people were working and they took 20-25 minutes to take my order and make it, and there was no one in front of me. they also put the wrong boba pearls in my smoothie, and forgot to make my sandwich, then gave me the wrongsandwich. with 4 people working and the person behind me also being bothered, they should be fired ????

This is by far the slowest service I have ever experienced. I ordered online at 1:35, a smoothie and sandwich. When I arrived, it took another 20 minutes before I got my sandwich because the employee made 7 smoothies before even putting my sandwich in theoven. I didn?t leave until 2:10. Regardless of the amount of orders, it shouldn?t take 45 minutes to make a sandwich and asmoothie. I?m not one to comment or complain usually, and it?s understandable that there was one person working, however, Ialso watched the employee pour a smoothie with a piece of paper in it and hand it to a customer without a second glance. Ibelieve that does call for some revaluation on quality and customer service.

I wasn’t impressed with my experience at this restaurant. First, the wait time was quite long. Additionally, I had concerns about food safety. For instance, I observed staff handling money and food, like fresh strawberries and drinks, without washing their hands. They also touched their faces and then prepared drinks without washing up afterward. Lastly, I noticed that some of the juices had water added to them, which seemed to be tap water unless there’s a filtration system under the sink. Overall, I found these factors to be quite concerning.

Great location with ample parking, but the restaurant can get quite busy at times. It's usually a better idea to place your order online for pickup.

I was in the mood for a peanut butter smoothie, but what I received was just plain milk. I think the staff could use some more training in drink preparation because I’m not the only one who has had an issue with their order. When made properly, Jamba can be fantastic.