Diamond Bakery - San Gabriel

Ladies and gentlemen, please double-check your bill before leaving! I visited the restaurant yesterday and ended up being charged an extra $2.60 for no apparent reason. I called the next day, and the woman who answered said the manager would be in at 5:00 PM and would call me back. However, no one called me by 6:00 PM. When I called again, they pretended not to understand my issue. I sent them a copy of the receipt, but they offered no apology and only a $3 store credit as compensation. I requested a refund via PayPal, Venmo, or any other method because I didn't want to have to return in person, but all of my requests were denied. The woman on the phone even told me I was welcome to file a complaint with any organization I chose, as there was nothing more they could do. This lack of accountability and problem-solving is simply unacceptable.

I enjoyed this bakery. They offered fresh bread and a wonderful variety of flavors. However, I've noticed that the quality has dropped in recent months. Some of the breads are stale, and there often isn't much selection available, even if you visit early.

I stopped by around 10 a.m., hoping to find a selection of freshly baked goods, but was disappointed to see the shelves appeared rather lackluster and empty. I expected a lot more for a Saturday morning. There were just a few egg tarts, some bread that looked like it had been left out overnight, and a handful of cookies. With limited options, I picked up a few items to take with me. They do offer cakes and colorful macarons as gift boxes. During my visit, I opted for some fortune cookies, small baked treats, and some rolls. However, if you’re looking for a wider variety of baked goods, I would recommend checking out another bakery.

*The young lady/cashier was very helpful and the facilities were clean!*Küche des Brots, unfortunately, was very limited, although there were various chilled cut western cakes on the display!

Love mango cake from them, but a little bit creamy for me, wish it have more mango and fruits