Roberts Crossing - Salem

The service provided by the entire team was exceptional. As someone who has worked in the industry, I can truly appreciate the level of professionalism and friendliness displayed by the hostesses and staff. The cooks and chefs clearly took pride in their work, and the owner even took the time to personally check in on our table and engage in conversation. Overall, the food was delicious, the service was top-notch, and the ambiance was great. I highly recommend this restaurant for special occasions or when you want to treat yourself to a memorable dining experience.

Great service, great food, soothing atmosphere music

I normally LOVE this place but I would not order during this 'pandemic ' time. It was our anniversary yesterday and we normally go here to eat so I figured since they did take out we could get the food to go and eat at a park. So right now they are offering their meals to include soup, salad, appetizer or dessert. Which sounds like a nice deal because of the fact you can 't eat in. (Which normally the meals come with soup or salad anyways) so my husband ordered the jalapeño popperS as the appetizer option with his meal....and there was literally ONLY 1!! When I checked the order inside before I left and I said ughh there 's only 1 jalapeño popper, they said yeah we can only do a limited amount because it 's free ummmm what?! If you are paying $25 for a meal (that 's how much his seafood Alfredo was) and you are acting like oh we are doing this great deal because of dining restrictions, where we offer appetizer to be included, ...you shouldn 't do something where you are literally giving someone just a bite of something. Also I ordered the chicken saltimbocca like I always have and I asked for extra sauce because it seems depending on who 's cooking, you get a different amount of sauce on the chicken. I asked for 3x the sauce amount on the side (just to be sure they 'd actually give me extra) and when I checked my food there was barely any sauce on it, and it was super runny, not thick like it normally is (none on the side). I said hey I didn 't get the extra sauce (which was even clearly written out on the order slip with my food) and the guy replies with well we are going to have to charge you extra for sauce then I 'm like how much extra? (My meal is already $22) he said I don 't know, a few dollars and I told him don 't even bother. Normally if I am in the restaurant and ask for extra sauce it 's no problem at all, but this experience was disappointing to say the least and I 'm annoyed I chose them for our anniversary dinner. The portion size of my husbands Alfredo wasn 't very much either especially for the price. So yeah don 't order here while dining restrictions are in place, they don 't care about their customers satisfaction right now.

I visited Robert's Crossing for the first time today and I was very impressed. The restaurant is beautiful and I can't wait to try out the patio seating when they reopen. The food was delicious and the staff really made an effort to enhance my dining experience. I always love supporting local businesses and the people at Robert's Crossing were great. Thank you for a wonderful meal!

I recently visited this restaurant for the first time and decided to try the American Kobe steak with a side of Caesar salad. Both the steak and salad were delicious. The service was friendly and efficient. I definitely plan on returning in the future.