Cicis Pizza - Rowlett

It went so far until I heard the employees talk badly about how I like my food.. Before me! They tried to say a few words in Spanish, but I am bilingual so I understood everything

Cici is in Rowlett, we ordered a sausage, pepperoni, n mushrooms it was very good. Salad good, extras good. Food: 5/5

We went to an empty place as soon as it was packed, kept them with fresh pizza and made sure it never went out. Food: 5/5

I visited this store on 10/23/22 to pick up a DoorDash order, and when I arrived there, the order had already been picked up by someone else. Usually 9 times from 10, when this happens in any other restaurant operation, I am usually yelled by the manager because they don't want to eat (what costs the restaurant money that I get completely). Instead of screaming as usual, the manager Josh had confirmed me with my client that they had not received their food yet, so we could find that it was stolen, and that it had to be made new for the paying customer. While the pizzas were restored, he also contacted DoorDash support and not only reimbursed Cici for the original order, but also the second order I thought was very impressive considering how much pain it is to talk to DoorDash customer service. Most restaurant managers either cancel the second order, leave the customer food-free and have to contact DoorDash support for a refund, or remake the food without contact to DoorDash support for a refund that costs the restaurant money by placing the order twice for only 1 payment. I was very impressed by how Josh treated the situation professionally and could save Cicis at cost by supporting the additional Hoop of Contacting. I just wanted to show my appreciation for his help today and how useful it is for your company.

Woman Bathroom is nasty not been clean in a while you can tell a ring in the toliet. Not much variety of different pizza and it was cold.