Chili's Grill - Rowlett

Isaac was the best. His recommendations were perfect! Others have said it and I agree: Chilis is underestimated, especially if you find one with great service. We had fried picks, a bacon burger and a complete rib that were all served at great temperature with our substitutions. Plus the recommended strawberry Mango shakes Marg was our perfect end of the night! Will definitely be back

If I didn't give stars. I went to dinner last night and the server needed a long time to get our DRINKS. should have been a red flag, but we drive 20 minutes after our drinks. 50 minutes passed and I notice how everyone comes and gets their food, and our food doesn't come out. The server during the 50 minutes did not even come to the table to check for us. I asked another server about our food as our server was talking to other co-workers who are careless. Come to find out the server never placed the order!! Then our server comes to the table and told my system his glitching and the order didn't get process. Didn't even apologize, the manager showed up. I brought my family to another place for dinner. TERRIBLE SERVICE!!!! Very disappointed about the treatment we have received. It won't go again.

Great place to go and eat. The young man waiting for us was great. Good attitude. My burger was really good. Nothing to complain. Although the floor manager went around to ask about food or service, but never came to us. No big deal! Food: 5/5

Chili is underestimated. You have a lot of things on the menu I enjoy. The restaurant is clean. Sometimes I have to be patient with the service, but this is how things are nowadays where places are under occupation. I really enjoy going to Chili. I signed up for her reward program to get free chips and salsa. Your chips are as I like them. I eat more than I eat in the restaurant, but I always enjoy it.

Visited 9/15/22 @7pm for dinnerWish I would have asked our server for her name because she was extremely friendly and had amazing service! This is how a restaurant should be run! The guy seating us was extremely nice and the food was perfect with zero mistakes. We had a group of 9 with 5 children and they handled us without a problem! Management here must be top notch!