Arby's - Roland

I went inside the lobby at 9:29 pm. I apologized profusely for coming in so close to closing time. The night manager Patricia went out of her way to let me know that I wasn't an inconvenience or bother to her our her other team members.My sandwich was hot and fresh as well. She offered me everything thing I might need as far as condiments extra napkins. And ALL with a genuine small and so friendly! When I got ready to leave,she wished me a Merry Christmas happy holidays! She's a true GEM !! And definitely the smiling happy face I hope to see her next time I go in. Great job Patricia!!

Very good Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Nice sized sandwich. Not skimpy on meat Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Roast Beef

While the service and location were just fine, the food was another story. The double beef and cheddar was on special, including the meal deal, so I ordered it to go to eat in the car while I drove. Normally I enjoy Arby's as it's one of the better fast food options. Not today. There was more cheese and oily mess on the outside of the bun than inside. I had to sit in the parking lot to try to eat it. The contents kept falling out of the bun. My hands were a total mess. I've never had a sandwich so gross. I don't know if this was a one off problem or if this sandwich is always so gross.

It's fast food, yet the service at this location was exceptional. If I am in the area again, I will definitely stop by for a quick lunch. Service: Takeaway Meal type: Lunch Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Potato Cakes, French Dip, Roast Beef